Delayed Ship Date Email

It looks like our heatwave is almost over but it still appears too hot in your area. We are going to date your order for the week of the 21st and keep an eye on the forecast.  We appreciate your patience while we wait out these high temperatures.

In our experience, shipping live plants during periods of excessive heat creates a strong potential for heat stress, damage, and even plant failure during transit. For this reason, we feel it is in the best interest of your plants to postpone shipment until temperatures return to a safer level. We diligently monitor the weather mulitiple times daily. If here is a shift to allow us to ship, we will contact you about moving your order up for earlier shipping. 

Even if temperatures in your area are cooler, your plants may travel through several FedEx hubs where excessive heat is still present. Packages can spend 24–48 hours moving through non-climate-controlled trucks, trailers, and warehouses, where temperatures can become considerably hotter than the outside air.

We apologize for the delay and understand that waiting can be disappointing. Our goal is to provide you with the best quality plants possible and give them the greatest opportunity to arrive healthy and establish successfully.

Your new scheduled ship date is:

Please let us know if this new scheduled ship date is not acceptable for you, and we will gladly find another solution for you regarding your order. We sincerely apologize again for any inconvenience this may have caused. If you have any questions or concerns, please respond to this email, or call us at 918.453.0771. We will be more than happy to discuss other shipping options with you.

Thank you for your understanding, and we look forward to serving you soon!

The Sooner Plant Farm Team